Service levels
Premier
Premier
Advanced
Advanced
Essentials
Essentials
Premier Level
Premier Level
This is our most popular plan! It includes:
Unlimited remote helpdesk support
Unlimited onsite visits for any needs that arise
Backup with Microsoft Azure available (may be subject to additional fees)
Advanced Level
Advanced Level
For businesses that need support but don't have onsite needs.
Remote system monitoring
Remote helpdesk support
Discounted rate for onsite visits
Essentials Level
Essentials Level
Our basic support plan.
Remote system monitoring
Remote helpdesk services and onsite visits billed by the hour at a discounted rate