Service levels

This is our most popular plan! It includes:

• Unlimited remote helpdesk support

• Unlimited onsite visits for any needs that arise

• Backup with Microsoft Azure available (may be subject to additional fees)

For businesses that need support but don't have onsite needs.

• Remote system monitoring

• Remote helpdesk support

• Discounted rate for onsite visits

Our basic support plan.

• Remote system monitoring

• Remote helpdesk services and onsite visits billed by the hour at a discounted rate