Service levels

Premier


Advanced


Essentials


Premier Level

This is our most popular plan! It includes:

  • Unlimited remote helpdesk support

  • Unlimited onsite visits for any needs that arise

  • Backup with Microsoft Azure available (may be subject to additional fees)

Advanced Level

For businesses that need support but don't have onsite needs.

  • Remote system monitoring

  • Remote helpdesk support

  • Discounted rate for onsite visits

Essentials Level

Our basic support plan.

  • Remote system monitoring

  • Remote helpdesk services and onsite visits billed by the hour at a discounted rate